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Food delivery service in record time

The SV Group is the largest operator of staff restaurants and cafeterias in Switzerland. As a leading gastronomy and hotel management group, it employs around 6,400 employees, 4,400 of whom are in Switzerland.

sv-group.com
Expertise
Developing Web Apps

Starting point

The Corona pandemic posed an unexpected challenge for the SV Group: With the closure of employee restaurants and cafeterias, a central part of their business model disappeared. Nevertheless, the company wanted to continue offering its customers a healthy and balanced catering option - even in the home office.

Since an employee restaurant cannot simply be taken home like a laptop, creativity was required. Together with partners INNOArchitects and devedis, an innovative solution was developed in record time: the digital food delivery service Emil@Home.

Modern food ordering for the home office

Since the need arose from the current situation with Corona / COVID-19, quick action was required. The SV Group wanted to be on the market as quickly as possible with their new business model to evaluate the potential and build up the customer base.

Therefore, the ideas and visions of the customer were sharpened in a first step through a BoostCamp together with the Innovation Architects. Further, the understanding of the end customer, the framework conditions of a catering company, and the logistics for food delivery were built up to concretize the business case.

Result: From the first idea to the first order in 38 days

From the first idea to the first order in the web app, only 38 days elapsed. In close cooperation between the SV Group, INNOArchitects, and devedis, an innovative food delivery service was created that met the needs of the home office time.

Starting point

The Corona pandemic posed an unexpected challenge for the SV Group: With the closure of employee restaurants and cafeterias, a central part of their business model disappeared. Nevertheless, the company wanted to continue offering its customers a healthy and balanced catering option - even in the home office.

Since an employee restaurant cannot simply be taken home like a laptop, creativity was required. Together with partners INNOArchitects and devedis, an innovative solution was developed in record time: the digital food delivery service Emil@Home.

Modern food ordering for the home office

Since the need arose from the current situation with Corona / COVID-19, quick action was required. The SV Group wanted to be on the market as quickly as possible with their new business model to evaluate the potential and build up the customer base.

Therefore, the ideas and visions of the customer were sharpened in a first step through a BoostCamp together with the Innovation Architects. Further, the understanding of the end customer, the framework conditions of a catering company, and the logistics for food delivery were built up to concretize the business case.

Result: From the first idea to the first order in 38 days

From the first idea to the first order in the web app, only 38 days elapsed. In close cooperation between the SV Group, INNOArchitects, and devedis, an innovative food delivery service was created that met the needs of the home office time.

Frau sitzt auf einem Lounge-Stuhl und hat ein iPhone
38
days to launch
Tisch mit Mahlzeiten sowie der Essenslieferungs-App der SV Group
iOS / Android
One codebase for all systems

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